Last Updated: December 7, 2025
At Comfy Watch, your privacy is important to us. Since our founding on June 22, 2022, we have been committed to protecting the personal information of our customers while providing high-quality handmade beaded jewelry and a secure online shopping experience.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website: https://www.comfywatch.com.
1. Information We Collect
When you interact with Comfy Watch, we may collect the following types of information:
- Personal Information: Name, email address, shipping and billing address, phone number, and payment information.
- Account Information: If you create an account on our website, we collect login credentials and order history.
- Order Information: Products purchased, order date, payment method, and delivery details.
- Usage Information: Data collected automatically through cookies and website analytics to improve user experience.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders efficiently.
- Provide customer support through email, phone, or live chat.
- Improve our website functionality and user experience.
- Send updates about your order status and relevant promotions (only if you opt-in).
- Ensure compliance with legal obligations and prevent fraudulent transactions.
3. Sharing Your Information
Comfy Watch does not sell, rent, or trade your personal information. We may share your information with:
- Shipping and Payment Providers: To process orders and deliver products securely.
- Service Providers: Companies that assist with website operations, analytics, and customer support.
- Legal Authorities: If required by law or to protect our rights and property.
All partners are required to protect your information and use it only to provide the services we request.
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze website traffic. You can adjust your browser settings to refuse cookies, but some features of the website may not function correctly without them.
5. Security
We implement industry-standard security measures to protect your personal information. This includes secure payment processing, encryption, and restricted access to sensitive data. Despite these precautions, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal data, subject to legal or contractual obligations.
- Opt-out of marketing communications.
To exercise these rights, please contact us using the information below.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Third-Party Links
Our website may contain links to third-party websites. Comfy Watch is not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
- Email: support@comfywatch.com
- Phone: +86 755 8886 6017
- Warehouse & Office: Gonghe New Village, Unit A, Block 73, Longhua, Shenzhen, Guangdong, China
Customer Support Hours (New York Time):
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
We are committed to providing timely and helpful assistance to ensure a secure and smooth shopping experience.
10. Updates to This Privacy Policy
Comfy Watch may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically for the latest information on our privacy practices.