Privacy Policy
Welcome to Comfy Watch. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website https://www.comfywatch.com. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect certain types of information to provide and improve our services:
A. Personal Information:
When you make a purchase or register an account, we may collect your name, email address, phone number, shipping address, and payment details.
B. Non-Personal Information:
We automatically collect non-identifiable data such as browser type, device information, IP address, and pages visited to improve website functionality and user experience.
C. Cookies and Tracking Technologies:
Our website uses cookies and similar tracking tools to analyze website traffic, remember user preferences, and enhance shopping experiences. You may choose to disable cookies through your browser settings, but certain parts of the website may not function properly.
2. How We Use Your Information
Comfy Watch uses the collected information for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your orders or inquiries
- To provide updates on new products, promotions, or policy changes (only if you opt-in)
- To improve our website’s performance and user experience
- To detect and prevent fraudulent activities
We do not sell, rent, or trade your personal information to third parties.
3. Data Sharing and Disclosure
We may share your data only with trusted service providers who help us operate our business, such as:
- Payment processors (e.g., PayPal, Visa, Mastercard, etc.)
- Shipping carriers for order delivery
- Website analytics providers for performance monitoring
All partners are required to protect your data and use it only for the purposes necessary to provide their services.
We may also disclose your information if required by law, regulation, or valid government request.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including for accounting, legal, or reporting requirements. Once no longer needed, your data will be securely deleted or anonymized.
5. Data Security
Comfy Watch implements industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure. While no system can guarantee 100% security, we continuously review and update our practices to safeguard customer data.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. International Data Transfers
As our office and fulfillment center are located in Shenzhen, Guangdong, China, your information may be transferred and processed outside of your country, including in the United States and China. We ensure that such transfers are conducted in compliance with applicable data protection laws.
9. Children’s Privacy
Comfy Watch does not knowingly collect or store personal information from individuals under the age of 13. If we learn that we have inadvertently collected such data, it will be promptly deleted.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website after such changes indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Comfy Watch
Email: support@comfywatch.com