About Us

Last Updated: December 7, 2025

Welcome to Comfy Watch, your trusted destination for handmade beaded jewelry crafted with care, style, and quality. Since our founding on June 22, 2022, we have been dedicated to creating jewelry that combines artistry, comfort, and timeless elegance.

Our Story

At Comfy Watch, we believe that jewelry is more than an accessory—it’s a reflection of individuality and personal style. From our early days, our mission has been to offer unique, high-quality handmade beaded jewelry that brings joy to our customers.

Founded in 2022, Comfy Watch started with a simple vision: to make beautiful, handcrafted jewelry accessible while maintaining exceptional standards of quality and service. Over the years, we have grown into a trusted brand for jewelry lovers in the USA, providing a seamless online shopping experience and a collection of pieces that celebrate creativity and craftsmanship.

Our Products

Every piece of jewelry at Comfy Watch is handmade with precision and care. We carefully select materials to ensure durability and beauty, resulting in unique items that stand out. Our collections feature bracelets, necklaces, and other beaded accessories designed to suit various styles and occasions.

We ship our products directly from our warehouse in Shenzhen, China, ensuring efficient and secure delivery to customers across the USA.

Shipping & Delivery

We prioritize fast and reliable delivery for all orders:

  • Order Cut-Off Time: 5:00 PM (EST, New York)
  • Handling Time: 1–2 business days (Mon–Fri)
  • Transit Time: 7–12 business days (Mon–Fri)
  • Estimated Delivery: 8–14 business days, depending on the destination

Free shipping is provided for all orders within the USA.

Returns, Exchanges, and Refunds

Customer satisfaction is our priority. Comfy Watch offers flexible return and exchange policies:

  • Return Window: 30 days from delivery
  • Condition: New items only
  • Return Method: By mail (with prior approval from our support team)
  • Exchanges: Accepted
  • Restocking Fees: None
  • Refund Processing Time: 5 business days
  • Return Shipping Costs: Covered by customers unless the item is defective or damaged

Our support team is available to guide you through the process via phone, email, contact form, or live chat.

Payment Options

We offer a variety of secure payment methods for your convenience:

  • PayPal
  • Visa, Mastercard, Maestro
  • American Express
  • JCB, Diners Club, Discover

All payments are processed securely to protect your financial information.

Customer Support

Our dedicated support team is committed to providing timely and helpful assistance:

Support Hours (New York Time):

  • Monday – Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 3:00 PM
  • Sunday: Closed

Contact Us:

  • Email: support@comfywatch.com
  • Phone: ‪+86 755 8886 6017
  • Warehouse & Office: Gonghe New Village, Unit A, Block 73, Longhua, Shenzhen, Guangdong, China

We strive to ensure a smooth shopping experience, from browsing to delivery and beyond.

Why Choose Comfy Watch?

  • Handmade Quality: Each piece is crafted with care and attention to detail.
  • Unique Designs: Jewelry that reflects style, individuality, and elegance.
  • Reliable Shipping: Fast and secure delivery across the USA.
  • Customer-Focused: Easy returns, exchanges, and responsive support.

At Comfy Watch, we are more than a jewelry brand—we are your partner in celebrating style and personal expression. Explore our collections and discover the perfect piece that speaks to you.