About Us
Welcome to Comfy Watch, your trusted destination for Handcrafted Animal & Nature Jewelry. Founded in June 2022, our brand was created with a passion for blending artistic craftsmanship with a deep appreciation for wildlife and nature. Every piece in our collection is designed to capture the beauty of the natural world while offering customers timeless jewelry that’s comfortable, meaningful, and unique.
Our Story
Comfy Watch began as a small creative project with a single goal—to create jewelry that tells a story. Inspired by the harmony between animals and nature, our artisans carefully handcraft each piece using polymer clay and other durable materials. Over time, our dedication to quality design and ethical craftsmanship has helped us grow from a small studio into an international brand trusted by customers around the world.
Our products are thoughtfully made, reflecting both artistry and comfort. Each jewelry piece celebrates individuality—no two are ever exactly alike. We take pride in offering designs that bring joy, spark conversation, and connect people to the natural world.
Our Commitment to Quality
At Comfy Watch, quality is at the heart of everything we do. Every product is handcrafted with precision and undergoes careful inspection before shipment. We ensure that all materials used in our jewelry are safe, nickel-free, and comfortable for everyday wear.
Our goal is to provide customers with elegant and lightweight jewelry that’s as enjoyable to wear as it is to look at. Whether you’re choosing a pendant, earrings, or an ornament, you can be confident that your piece is made to last.
Our Operations
Our main office is located in Shenzhen, Guangdong, China, where our design and fulfillment teams work closely together. All products are shipped directly from China to the United States to ensure efficient delivery and affordable pricing for our customers.
Shipping Information:
- Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
- Handling Time: 1–2 Business Days (Mon–Fri)
- Transit Time: 7–14 Business Days (Mon–Fri)
- Estimated Total Delivery Time: 8–16 Business Days
Shipping Cost: Free on all orders.
Returns & Exchanges
Customer satisfaction is our top priority. We accept returns and exchanges on all new and unused items within 30 days of delivery.
- Return Method: By mail
- Restocking Fee: None
- Refund Processing Time: Within 5 business days after receiving the return
- Return Shipping Cost: Customers are responsible for return shipping unless the item arrives defective or damaged.
Our return and exchange policy ensures a simple, fair, and transparent shopping experience for every customer.
Secure Payments
Comfy Watch offers multiple secure payment options, including PayPal, Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. Your privacy and payment security are always protected with industry-standard encryption and data security measures.
Our Mission
We believe jewelry should do more than accessorize—it should express emotion, individuality, and connection to the world around us. Through our Handcrafted Animal & Nature Jewelry, we aim to bring beauty and authenticity into people’s lives, one piece at a time.
Contact Us
For questions, assistance, or feedback, our customer support team is always ready to help.
Email: support@comfywatch.com